UNL’s David Hartline, JoAnn Moseman and Ruby Urban received university Kudos awards during the March 21 meeting of the University of Nebraska Board of Regents.
Hartline is the information technology manager for the College of Business Administration. He was nominated for helping maintain CBA’s help desk quality after the college partnered with Information Technology Services in 2013.
Since the partnership and a change to a more visible location in CBA, the college’s help desk has absorbed a significant increase in service requests. Hartline, working with David DeFruiter, has maintained help desk quality by hiring and developing a core group of student employees who are team-oriented.
“He not only promotes good teamwork, but instills accountability and leadership in each and every student employee,” Hartline’s nominator wrote. “They are fully engaged in their work for the college and understand they are each important members of our team.”
Hartline was also honored for his dedication to CBA and UNL.
“The number of service tasks he alone completes in a week is astounding,” Hartline’s nominator wrote. “He completes many of these tasks after hours, during special events and on weekends. David is constantly putting CBA and UNL needs in front of his own.”
Working with DeFruiter, Hartline also helped develop and coordinate dependable IS-contracted services for CBA, reducing overall information technology expenses.
Moseman is the academic transfer coordinator for undergraduate programs. She was nominated for her decade of working on behalf of transfer students.
During her tenure, Moseman has developed contacts with other institutions from which UNL accepts transfer students. She was also instrumental in creating a process that streamlined UNL’s transfer credit evaluation process, through which more than 2,800 course equivalencies have been created in less than one year.
Moseman also has helped identify technology that can facilitate the work of UNL advisers and faculty. And she helps train faculty and staff on how to use new technology options.
She also assists students who have transferred to UNL, publishing a weekly electronic newsletter with important campus information and sponsoring Tau Sigma, the honorary for transfer students. Her work with Tau Sigma led to the creation of a new transfer student mentor program.
Professionally, Moseman serves as vice president on the board of directors for the Nebraska Association of Collegiate Registrars and Admissions Officers.
“JoAnn demonstrates the patience of a saint in her work with faculty and staff, and a heart of gold as she keeps transfer students’ well-being at the center of her attention,” Moseman’s nominator wrote. “She is dedicated, minds her own (transfer) business and is an unsung hero of legions of transfer students.”
Urban is assistant director of the Agricultural Research and Development Center and business manager for the Greater Nebraska Business Center.
She shares responsibilities with the ARDC director to provide leadership on a day-to-day basis. Urban services the ARDC technology support specialist, marketing and promotion manager, and on-call positions.
Urban was described as “a model employee” by her nominator.
“Her staff enjoy working for her, her peers enjoy working with her, and administrators appreciate knowing they can rely upon her to get things done,” Urban’s nominator wrote. “Ruby Urban is among the best managerial professional staff I have had the pleasure to work with.”
The Kudos Award is a university-wide honor presented by the regents to celebrate staff who go above and beyond in their work for the university. For more information, go to http://go.unl.edu/ukp.
